Get in Touch

We're a Real Team.
We Answer Every Message.

Questions about your order, the beef, subscriptions, or a wholesale enquiry — send it our way. You won't reach a bot or a form letter.

Usually responds within a few hours
Mon – Fri · 9am – 5pm MT
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Tell us what's on your mind and we'll get back to you directly.
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We respond to every message, typically within a few hours on weekdays.

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Thank you for reaching out. A real member of our team will read your message and get back to you — usually within a few hours on weekdays.

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Reach Us Directly
Email
[email protected]
Best for detailed questions
Phone
(208) 555-0192
Mon – Fri, 9am – 5pm MT
Mailing Address
Ida Ranch Reserve
2847 Ranch Road, Boise, ID 83702
Response Hours
Monday – Friday9:00 AM – 5:00 PM MT
Saturday10:00 AM – 2:00 PM MT
SundayClosed
Messages received outside hours are answered first thing the next morning. Urgent order issues can be called in during market hours.
Common Questions
Where's my order?
Track your shipment from your account page using the tracking number in your confirmation email.
Track your order →
How do I pause my subscription?
Log into your account and visit the Subscriptions tab. You can pause, skip, or cancel any time before the 25th.
Manage subscription →
My order arrived warm.
Contact us with a photo and we'll replace it or refund you — no questions asked. Fully covered under our guarantee.
Can I change my Build Your Own box?
Yes — update your cuts from your account dashboard before the 25th of the month.
Read the full FAQ →
Wholesale & Trade

Bringing Idaho
Beef to Your Business.

We work with a select number of restaurants, butcher shops, and hospitality partners who share our commitment to quality. If that's you, we'd like to hear from you.

Minimum 21-day aging on all wholesale product
Direct ranch sourcing — no middlemen
Custom cut specifications available
Flexible delivery schedules to Boise metro
Pricing available to qualified partners upon request
Wholesale Enquiry